Glacier Ice Rink has developed the following policies and procedures to ensure the safety of our patrons and staff during the state’s Phase 2 COVID-19 operations. These policies were developed under directives from the Missoula City-County Health Department and general guidance from the Montana Amateur Hockey Association and the U.S. Ice Rink Association.
- Anyone exhibiting COVID-19 symptoms may not enter the facility. Symptoms include fever, shortness of breath, chills, cough, sore throat, unexplained muscle pain, vomiting, diarrhea, and loss of taste of smell.
- To comply with the Missoula City-County Health Department’s phase two “places of assembly” requirements, no more than 25 people are allowed on the ice sheet at one time. Groups above this size may be allowed if they can ensure proper distancing between participants for the duration of their ice time.
- The indoor and outdoor sheets are operated as two separate facilities and access is blocked between the two areas. Patrons using the outside rink must remain outside, while patrons on the inside rink may not access the outside rink.
- A maximum of 50 spectators is allowed during events. Staff will not allow spectators to enter the building when the capacity limit is reached.
- Spectators must sit or stand in designated areas of the building for the duration of the event and maintain a six-foot distance from other spectators. Spectators may not interact with on-ice participants when participants enter and exit the ice.
- Participants ages 10 and under may have one adult and one sibling in attendance. Parents may assist with their child with skates and equipment and must head to the spectator area once their child is ready. Siblings must remain with their parent while in the building.
- Youth participants over age 11 and adult participants may have one spectator in attendance. Spectators must sit or stand in designated areas of the building and maintain a six-foot distance from other spectators.
- All staff and patrons ages five and older are required to wear masks or face coverings in all off-ice areas of the indoor and outdoor facilities including locker rooms and bathrooms. Face coverings may be removed in the parking lot.
- Face coverings are not required on the ice, as skating and hockey are considered “strenuous physical activities” per the Missoula City-County Health Department. However, participants may choose to wear masks during these activities.
- Skaters may remove face coverings just prior to entering the ice and must put coverings back on when they are off the ice. Hockey players may remove their face coverings when they put on their helmet and exit the locker room. Patrons must store face coverings with their personal belongings to ensure their mask does not get mixed up with others.
- Skaters and players must maintain a six-foot distance from others while waiting to enter and exit the ice.
- Staff will be positioned at rink entrances to check-in participants and conduct pre-entry health assessments during public programs, youth hockey programs, and adult hockey leagues.
- Events are scheduled with 30 minutes between programs whenever possible to minimize crossover between groups and allow time for staff to disinfect between uses.
- Participants and spectators may enter the building no more than 15 minutes prior to their ice session and must vacate the building within 15 minutes after the session. Goalies may enter up to 30 minutes prior to their session.
- Patrons are asked to practice physical distancing and maintain a six-foot distance from others while in the lobby, locker rooms, bathrooms or other off-ice areas.
- Floor markings, stanchions and directional signage will be used as necessary to maintain appropriate physical distancing among patrons while in the facility. Entries and exits are clearly marked.
- Certain areas of the building will be closed to minimize cleaning and maintain physical distancing among patrons.
- Staff will disinfect high-touch areas (player benches, door handles, seating areas, etc.) and locker rooms between events with EPA-registered disinfectant. Hand sanitizer stations are placed throughout facility, including at rink entrances and skate shop.
- The drinking fountain is closed but the touchless water bottle filler will be operational.
- The lost and found area is closed. Any items left behind, except valuables, will be discarded.
- Health assessments are conducted on all staff prior to their shift. Any staff showing COVID-19 symptoms will not be allowed to work.
- Locker rooms #1, 2, 3 and 4 are for outdoor rink use and locker rooms #5, 6, 7 and 8 are for indoor rink use. Participants must wear face masks while in locker rooms. Additional open space, such as the mezzanine, may be converted into locker rooms to accommodate gender separation. Locker room showers are not operational.
- To minimize the number of people in locker rooms, participants are encouraged to put on gear at home or in the parking lot and put on/remove skates in the rink.
- The lobby area and outside seating areas may be used for changing. Patrons who change in these areas must wear base layers and store their personal belongings out of the way of foot traffic areas.
- Staff will disinfect locker room benches between uses. Locker rooms are cleaned and disinfected at the end of each day with viral disinfectant.
- Bathrooms are for indoor rink use only. Two porta-potties will be added for outside rink use and the outside door to the bathrooms will be locked. Bathroom stalls and sinks may be closed to allow for physical distancing.
- Staff will disinfect high-touch areas and stock soap/toilet paper every two hours. The bathrooms are professionally cleaned twice a week.
- The concession stand is closed for the season, and vending machines are unplugged.
- The concession seating area is closed, and no birthday parties will be scheduled during the season.
- Spectators may not consume food while in the facility.
- The skate shop is open during public sessions only.
- Skates may be dropped off for sharpening and will be sharpened as staff availability allows. If sharpening is needed by a specific time, patrons are encouraged to use Hockeywolf for this service.
- The skate shop will not loan out helmets, hockey equipment or pucks. A limited number of pucks will be provided for pick-up hockey and rentals, upon request. Renters are encouraged to bring their own pucks.
- Patrons may purchase merchandise (tape, laces, etc.) by requesting assistance from staff.
- Spitting on the bench or ice will not be tolerated. Anyone found spitting during activities will be asked to leave and may be banned from further participation.
- Participants (especially children) should have their own water bottle with names clearly written on the bottle to avoid sharing of water bottles or mistaken use of similar-style water bottles.
- Participants are encouraged to maintain space from others while sitting on the bench.
- No one may walk behind the benches or use the scorebox/sound system without permission from staff.
- All public program sessions are one hour in length and participation in each session is capped as follows:
- Public Skate – 24 skaters
- Stick & Puck – 23 players and up to 2 goalies
- Pick-up Hockey – 20 players plus 2 goalies
- Open Figure Skate – 20 skaters
- Online pre-registration and payment is required for all public programs. Registration will open one week prior and close one hour before the session. Cancellations within one hour of program or no shows will not receive refunds.
- Walk-up registrations may be accepted within 10 minutes of the program start time if there is available space. Credit card payment is preferred for walk-up registration. Receipt signatures will not be required.
- All participants must check in at front desk upon arrival and submit to a health assessment. If participants exhibit any COVID-19 symptoms, they are not allowed in the building and will receive a refund of fees.
- All participants are required to sign a waiver and provide contact information, whether through online registration or walk-up.
- Rental skates are available for public skating sessions, private rentals and “Learn to” events only. The inside and outside of skates will be thoroughly sprayed with disinfectant after each use and not reused for at least 24 hours. Helmets are not available for public use.
- Season passes and punch cards will not be sold for the 20-21 season. Due to limitations with the online reservation system, punch cards from prior years are not honored at this time.
- If Glacier Ice Rink cancels or reschedules public programs, participants will receive a full refund of their registration fee.
- Up to two family members may remain in the building during public programs and must sit or stand in designated areas.
- Youth hockey spectators are limited to one parent or guardian per player. Players under 10 may have one parent and one sibling in attendance. The number of spectators may not exceed 50 and staff will not allow spectators when the capacity is reached. Children in attendance must remain with their parent.
- Parents of children ages 10 and younger may assist their child with dressing and skate tying. Parents must head to the spectator area once their child is dressed and on the ice. Parents of older children must head to the spectator area upon arrival.
- Players and spectators must check in with staff for every practice when they arrive.
- Adult hockey players may bring one guest to their game if building capacity allows. Spectators and players may not intermingle during either adult or youth games.
- Glacier Ice Rink has installed LiveBarn, a subscription viewing service. Subscribers may view all rink events, except Missoula Jr. Bruins games, from a computer or cell phone. Families are encouraged to subscribe to this service to limit time in the building.
- Coaches will wear masks while coaching from the bench but are not required to wear masks while engaged in physical activity while coaching. Coaches will maintain social distancing while running practices as much as possible.
- Players should eliminate post-game handshakes and instead salute the other team with a cheer or stick wave.
- Teams will use separate doors when entering and exiting the ice to maintain separation between groups.
- If youth hockey or adult hockey programs are cancelled before the 3/4 point in the season, participants will receive a pro-rated refund, less a $25 administration fee. If programs are cancelled more than 3/4 in the season, participants do not receive a refund.
Ice Rentals/User Groups
- Private ice renters must have contact information for all participants and limit the number of total participants to maintain the 25-person limit. Private rentals that will have more than 25 people must receive approval from the Missoula City-County Health Department and submit the approved plan to Glacier Ice Rink prior to their event.
- Renter is responsible for conducting health assessments of participants and assumes responsibility and liability for rink usage, including the enforcement of rink policies among participants.
- User groups (Missoula Jr. Bruins, Missoula Figure Skating Club, Missoula Curling Club and the Women’s Hockey Association of Missoula) may have their own COVID-19 policies and procedures in addition to Glacier Ice Rink’s policies.
These policies may change at any time based on directives from the State or health department. Glacier Ice Rink has the right to remove or ban anyone from the building who is not following the stated protocols and therefore, may endanger the health and safety of other patrons.
Policies updated October 29, 2020